Privacy Policy
Effective Date: January 2025
At Expert Skin Solutions, your privacy and the confidentiality of your personal and health information are of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.expertskinsolutions.com] and use our services, in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other identifying information you provide through forms or account registration.
- Health Information (PHI): Information about your skin health, medical history, treatment plans, and any information that may be classified as Protected Health Information (PHI) under HIPAA.
- Payment Information: When you purchase services, we may collect your billing and credit card details in a secure manner.
- Technical Data: Browser type, IP address, device type, pages visited, and usage data collected through cookies and analytics.
2. HIPAA Compliance and Your Health Information
As a provider of aesthetic and skin health services, we are a HIPAA-covered entity. This means we comply with all federal standards for the protection of your health information, including:
- Implementing administrative, physical, and technical safeguards to protect PHI.
- Limiting access to health information only to those who need it to perform their job.
- Ensuring all employees are trained on HIPAA privacy and security rules.
- Releasing health information only with your authorization or as permitted/required by law.
For a full description of how we protect and use your health information, please refer to our HIPAA Notice of Privacy Practices, available at our office or upon request.
3. How We Use Your Information
We use your information to:
- Provide, manage, and improve our services
- Schedule appointments and manage your treatment plans
- Communicate with you about your care and services
- Process transactions securely
- Comply with legal and regulatory obligations
- Send updates, newsletters, or promotional content (with your consent)
4. How We Share Your Information
We do not sell your personal or health information. We may share information with:
- Authorized Staff: Who need it to provide care or administrative services.
- Business Associates: Who perform services on our behalf and are contractually bound to protect your information under HIPAA.
- Law Enforcement or Legal Requirements: When required by law, court order, or legal process.
- With Your Consent: To other providers or parties, if you authorize us to do so.
5. Your Rights Under HIPAA
You have the right to:
- Access and request a copy of your medical records
- Request corrections to your records
- Request restrictions on how your information is used or shared
- Request an accounting of disclosures
- File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, contact us at the information provided below.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance user experience and collect site usage data. You can adjust your browser settings to manage cookie preferences.
7. Data Security
We use industry-standard security measures to protect both personal and health-related information from unauthorized access, disclosure, alteration, or destruction.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Any changes will take effect immediately upon posting.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
Expert Skin Solutions
info@expertskinsolutions.com
703-946-9890